Who I am
This site is run by Ty Nosser. I do home cleanouts, and as a private real estate investor I buy houses for my own account in the Twin Cities. Questions about this policy: email Ty, or call or text Ty.
What I collect
- What you tell me. When you use the form: your property address, ZIP, name, phone number, email (optional), the condition of the house, your timeline, anything you add in the notes box, and whether you checked the call-and-text box (with the wording you saw).
- When you call or text me. Your number, the times, and what we discussed.
- Automatically. The page you came from and, if you came from a Google ad, the ad click ID and campaign details. Google Analytics and Google Ads also collect device and usage data: pages viewed, time on page, approximate location (city level), browser, device type, and which buttons you tapped.
Why I use it
To contact you about your property, prepare a cleanout quote or an offer, do the work or buy the house if we agree, and keep records. To understand which ads and pages bring people to the site so I can improve them and avoid wasting money. To follow the law and protect against fraud or spam.
Calls, texts and email
I call, text or email you only about the property you asked about. I call or text using an automatic dialer or pre-written messages only if you checked the box on the form. Checking it is never required to get a quote or an offer. Texts: frequency varies, message and data rates may apply, reply STOP to stop and HELP for help. See the SMS Terms. I call and text between 9 a.m. and 9 p.m. your local time. You can tell me at any time to stop calling, texting or emailing, in any way you like, and I will.
Mobile numbers and text consent are never shared. I do not share, sell or rent your mobile phone number or text-message consent with any third party or affiliate for their marketing or promotional purposes. Text consent is not shared with anyone, except the service providers that help me send the messages.
Who sees your information
I don't sell your personal information, and I don't share it for other companies' advertising. I use these service providers to run the business, and they handle your data only for me:
- Google (Google Workspace: Sheets, Apps Script and Gmail, which store your form entry and alert me; Google Analytics; Google Ads)
- Vercel (website hosting)
If we move forward, I may share what's needed with a title company, my attorney, my lender, an inspector, a contractor, or a hauler, donation or recycling site I use for a cleanout, so they can do their part. I may also share information when the law requires it, to respond to a legal process, or to protect against fraud. If I ever sell the business, your information could transfer to the new owner under this policy.
Cookies, Google Analytics and Google Ads
This site uses Google Analytics and Google Ads tags. They set cookies and use identifiers in your browser to count visits, see which ads led to a form or a call, and measure how well ads work. I do not send your name, phone number, email or address to Google Analytics. You can:
- Turn off or customize ad personalization: adssettings.google.com
- Opt out of Google Analytics across sites: tools.google.com/dlpage/gaoptout
- Block or delete cookies in your browser settings. The site works without them.
How Google uses data from sites that use its services: policies.google.com/technologies/partner-sites. This site does not change how it works when your browser sends a Do Not Track signal.
How long I keep it
- Leads that don't turn into a sale: about 24 months after our last contact, then I delete or anonymize them.
- If we do a deal: as long as the law and my tax records require.
- Proof that you agreed to calls or texts (your number, the wording you saw, the date and page): 5 years after our last contact, so I can show I followed the rules.
- Analytics data: 14 months in Google Analytics.
Your choices and rights
You can ask me to show you what I have, correct it, delete it, or stop using it for contact or ads. Email Ty, or call or text Ty. I'll respond within 45 days, and I may need to confirm it's really you. If I delete your information, I keep only a short record that you asked, and of any opt-out, so I can honor it. Minnesota residents: this site is below the size where the Minnesota Consumer Data Privacy Act applies, but I give everyone these choices anyway. California residents: I don't sell or share personal information, and you have the same access, correction and deletion choices.
Security
Your form entry travels over an encrypted (HTTPS) connection into a Google account protected with two-step verification, and I limit who can see it. No system is perfectly secure, so please don't send Social Security numbers or bank account details through this site. If I learn of a breach that affects you, I'll tell you as the law requires.
Children
This site is for adults. It isn't meant for anyone under 13, and I don't knowingly collect information from children. If you think a child sent me information, contact me and I'll delete it.
Links to other sites
Guides link to city, county, state and other sites. Their privacy practices are their own.
Changes
If I change this policy, I'll post the new version here with a new date.